Privacy policy
This Privacy Policy describes how www.marhabaseema.com (the “Site” or “we”) collect, use, and disclose your personal information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information
Examples of Personal Information collected would be the version of web browser you are using, your IP address, your time zone, any cookie information, sites or products you view and are interested in, search terms, and how you interact with the Site.
The information is collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. And the reason this information is collected is to load the Site accurately for you, and to perform analytics on the site usage to optimize our Site.
The information collected is available for business purposes, to us, and to any of our partners who contribute to and/or assist in making your shopping experience a pleasant one.
Order information
Examples of Personal Information collected would be the name you give us, your billing address, your shipping address, your payment information (including credit card details), your email address, and your phone number.
We collect that information from you in order to provide products or services to you and fulfill the contract between us. We use that information in order to process your payment, arrange for shipping, and provide you with invoices and/or order confirmations; we may also use that information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.
The information collected is available for business purposes, to us, and to any of our partners who contribute to and/or assist in making your shopping experience a pleasant one.
Customer support information
Examples of Personal Information collected would be as per the above listed.
We collect that information from you in order to provide you with the proper and needed customer support.
The information collected is available for business purposes, to us, and to any of our partners who contribute to and/or assist in making your shopping experience a pleasant one.
Minors
The site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at marhabaseema@gmail.com to request deletion of any information you wish to keep private.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. Some of these partners include but not limited to Shopify, whom we use to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Lawful Basis
Kindly note that we process your personal information under the following lawful bases:
Your consent;
The performance of the contract between you and the Site;
Compliance with our legal obligations;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. These changes will be made on this page and will be instantly available to you, “the user”. It is your responsibility to keep track of any updates and/or changes that take place.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at marhabaseema@gmail.com
Last updated: 5/12/2022
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://consumerrights.ae